Privacy Policy
Last updated: January 2026
1. Introduction
At Helvokar S.A. (hereinafter, "Helvokar"), we are committed to protecting the privacy of our users. This Privacy Policy describes how we collect, use, store, and share the personal information you provide when using our website helvokar.com and associated services. This policy has been prepared in compliance with Argentine Law No. 25,326 on Personal Data Protection and its complementary regulations, as well as the provisions of the Agency for Access to Public Information (AAIP).
2. Data controller
The data controller for your personal data is Helvokar S.A., with registered address at Av. Corrientes 1260, Floor 8, Office B, C1043AAZ, City of Buenos Aires, Argentina. CUIT: 30-71845629-3. IGJ Registration No. 1847/2021. For any inquiries regarding your personal data, you can contact us at contacto@helvokar.com or +54 11 5263-8890.
3. Data we collect
We collect the following types of information: personal identification data (full name and email address) voluntarily provided through our contact form; browsing data collected automatically, including IP address, browser type and version, operating system, pages visited on the site, time spent on each section, and data on interaction with site elements; data related to cookies and similar technologies, as detailed in our Cookie Policy.
4. Purpose of data processing
We use your personal data for the following purposes: to respond to your inquiries and requests submitted through our contact form; to manage, maintain, and improve the operation of our website; to conduct internal statistical analyses on site usage to optimize user experience; to comply with legal and regulatory obligations in force in the Argentine Republic; and to send communications related to our services only when you have given your prior and express consent.
5. Legal basis for processing
The processing of your data is based on the following legal grounds: your free, express, and informed consent, given by completing and submitting forms on our site; Helvokar's legitimate interest in improving the quality of its services and browsing experience; and compliance with legal obligations established by Argentine regulations, particularly Law No. 25,326, Regulatory Decree 1558/2001, and AAIP provisions.
6. Data transfers to third parties
Helvokar does not sell, rent, or transfer your personal data to third parties for commercial purposes. We may share information exclusively with: technology service providers that assist us in operating the site (hosting, web analytics, technical support), always under confidentiality and data protection agreements; competent judicial or administrative authorities when required by current Argentine legislation; and professional advisors (legal, accounting) within the scope of their functions, subject to professional secrecy obligations.
7. Data security
We implement reasonable technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or accidental destruction. These measures include: data encryption in transit via HTTPS/TLS protocol; role-based access controls for authorized personnel; periodic security reviews of our systems; and incident response procedures for information security events.
8. Data retention
We retain your personal data only for as long as necessary to fulfill the purposes described in this policy. Data provided through the contact form is retained for a maximum period of twenty-four (24) months from the last interaction, unless there is an existing contractual relationship or legal obligation that justifies longer retention. Anonymous browsing data may be retained for longer periods for statistical purposes.
9. Your rights
In accordance with Law No. 25,326 and its complementary regulations, as a data subject you have the right to: access your personal data and know how it is being processed; request the correction of data that is inaccurate, incomplete, or outdated; request the deletion of your data when it is no longer necessary for the purposes for which it was collected; object to the processing of your data in certain circumstances. To exercise any of these rights, you can write to us at contacto@helvokar.com, indicating your full name and the specific right you wish to exercise. We will respond to your request within ten (10) business days.
10. Modifications
Helvokar reserves the right to update or modify this Privacy Policy at any time. Modifications will be published on this same page with an indication of the new update date. We recommend reviewing this policy periodically to stay informed about how we protect your personal information.
11. Contact
If you have questions, comments, or concerns about this Privacy Policy or the processing of your personal data, you can contact us at: Helvokar S.A., Av. Corrientes 1260, Floor 8, Office B, C1043AAZ, City of Buenos Aires, Argentina. Email: contacto@helvokar.com. Phone: +54 11 5263-8890.